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Standard Services
RAID Recovery Services
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Free Diagnostic
24 Hour Diagnostic
Premium
Premium Plus
Advantage
Emergency
Premium Emergency
Diagnostic Cost
Free
$ 99 $ 199 $ 299 $ 499 $ 999 $ 2,399
Diagnostic Time 3 days 24 hours 6 hours 4 hours 3 hours 3 hours 2 hours
By ordering one of our services, you are ordering a specific level of case priority and dedicated labor. For example, our highest classification of service, "Premium Emergency", has a case priority level within our system that qualifies your case for around the clock service until the process is completed. The lowest classification of service, "Free Diagnostic", has a case priority level within our system that will result in a turnaround time of 2-3 weeks.

All turnaround times are estimates based on over 15 years of providing cost-effective expert data recovery, but depending on the complexity and severity of loss or damage particular to your case, your recovery service may take longer.
Turnaround Time
2-3 weeks up to 1 week 4 days 4 days with Sundays up to 4 days 48 hours Around the clock
Week-end Recovery
Dedicated Account Rep
Dedicated Engineer
Mobile Recovery Team
Pre-ordered Donor Parts
More Info
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Standard
RAID
Economy
RAID
Premium
RAID
Emergency
RAID
Specialized Emergency
RAID
Diagnostic Cost
Free
$99
per drive
$1,499 $2,999 $4,999
Diagnostic Time 3-4
days
48
hours
24
hours
4-12
hours
up to
8 hours
Turnaround Time
3-4
weeks
up to
10 days
5 days up to
3 days
24-48
hours
Prepaid FedEx Label
Dedicated Account Rep
Free Courier Pick-up
Weekend Recovery
Dedicated Engineer
Senior Raid Engineer
Immediate Spare Parts
Dedicated Cleanroom
Mobile Recovery Team
International Engineer Relocation
Use of High-Security Data Vault