Standard Services
RAID Recovery Services
| CHOOSE A SERVICE | Free Diagnostic |
24 Hour Diagnostic |
Premium |
Premium Plus |
Advantage |
Emergency |
Premium Emergency |
|---|---|---|---|---|---|---|---|
| Diagnostic Cost | Free |
$ 99 | $ 199 | $ 299 | $ 499 | $ 999 | $ 2,399 |
| Diagnostic Time | 3 days | 24 hours | 6 hours | 4 hours | 3 hours | 3 hours | 2 hours |
|
By ordering one of our services, you are ordering a specific level of case priority and dedicated labor. For example, our highest classification of service, "Premium Emergency", has a case priority level within our system that qualifies your case for around the clock service until the process is completed. The lowest classification of service, "Free Diagnostic", has a case priority level within our system that will result in a turnaround time of 2-3 weeks.
All turnaround times are estimates based on over 15 years of providing cost-effective expert data recovery, but depending on the complexity and severity of loss or damage particular to your case, your recovery service may take longer. Turnaround Time
|
2-3 weeks | up to 1 week | 4 days | 4 days with Sundays | up to 4 days | 48 hours | Around the clock |
| Week-end Recovery | |||||||
| Dedicated Account Rep | |||||||
| Dedicated Engineer | |||||||
| Mobile Recovery Team | |||||||
| Pre-ordered Donor Parts | |||||||
| More Info | |||||||
| CHOOSE A SERVICE | Standard RAID |
Economy RAID |
Premium RAID |
Emergency RAID |
Specialized Emergency RAID |
|---|---|---|---|---|---|
| Diagnostic Cost | Free |
$99 per drive |
$1,499 | $2,999 | $4,999 |
| Diagnostic Time | 3-4 days |
48 hours |
24 hours |
4-12 hours |
up to 8 hours |
|
Turnaround Time
|
3-4 weeks |
up to 10 days |
5 days | up to 3 days |
24-48 hours |
| Prepaid FedEx Label | |||||
| Dedicated Account Rep | |||||
| Free Courier Pick-up | |||||
| Weekend Recovery | |||||
| Dedicated Engineer | |||||
| Senior Raid Engineer | |||||
| Immediate Spare Parts | |||||
| Dedicated Cleanroom | |||||
| Mobile Recovery Team | |||||
| International Engineer Relocation | |||||
| Use of High-Security Data Vault | |||||

