Key Features and Benefits
FREE INITIAL DIAGNOSTIC REPORT
Hard drive failure and the resulting loss of data can be a catastrophic event that requires urgent attention and professional expertise. DataRetrieval.com provides you with an immediate response to help ease your mind. The first diagnostic service is free (you pay only for shipping if you decide not to purchase our services after the initial diagnostic). Your media will be evaluated by our highly trained engineers and a free diagnostic report provided to you regarding the status of your media. You can then select from our list of reliable, efficient, and affordable data recovery solutions the service that best fits your budget and needs.
Upon receiving your initial diagnostic report, we will provide you with an estimate of the total cost for the successful recovery of your data. Our dedicated, knowledgeable staff is committed to providing you with the best customer service experience in the industry and will answer any questions that you might have regarding your data, media, or our recovery process and pricing. If you agree to the estimate then our highly trained engineers will immediately begin the recovery process by utilizing our state-of-the-art technology and advanced facilities. After the data recovery is complete, we will send you an FDV (File Directory Viewer) that will allow you to verify and confirm that your data is intact. FDV reveals only the names and sizes of files, not specific content (which is only viewable once payment has been received for services rendered). Upon receiving this confirmation, you will then pay for the recovery services provided and your data and media will be returned to you. If you decide not to take advantage of our award-winning services and industry-competitive prices, then your media can be immediately returned to you.
FREQUENT UPDATES ABOUT YOUR RECOVERY PROGRESS
Recovery of your vital business and personal data is just as critical to you as it is to us. Your media is in expert hands and we are proud to show the customer the progress that’s being made in the recovery of their data. A report will be submitted to you at each milestone in the process, from start to finish, and we will regularly call or e-mail you to inform you of the details. You can also check the progress of the process by utilizing our online tracking method. Your data will be safe, and soon recovered, with DataRetrieval.com – we’ll prove it to you every step of the way.
SUPPORT AVAILABLE 24 HOURS A DAY, 7 DAYS A WEEK, AND 365 DAYS A YEAR
DataRetrieval.com is your immediate, emergency response provider for any hard drive failure that might occur – no matter when. Depending upon which of our affordable, professional data recovery services you select, our highly trained engineers are available the instant that you need them. Regardless of business hours or holidays – we are standing by to begin your recovery process. Our online customer support service is available 24 hours a day, 7 days a week, and 365 days of the year. Your data loss is an emergency – DataRetrieval.com provides an around-the-clock emergency response service.
PROVEN RECORD AND COMMITMENT TO OUTSTANDING CUSTOMER SERVICE
Over the past 15 years, DataRetrieval.com has set the industry standard for data recovery services. An outstanding support team of dedicated, skilled professionals has made this possible and allowed our company to maintain a position of leadership within the industry that has become synonymous with our name and trusted by our clients. Our support team is committed to the highest ideals of customer service, is accessible around-the-clock, and motivated to go the extra mile for each and every customer to ensure that a satisfactory experience and outcome is had every time.
EFFICIENT EMERGENCY SERVICES
Your data loss is an emergency and DataRetrieval.com is willing and prepared to respond to it as such. Depending upon which of our affordable, professional data recovery services you select, our highly trained and experienced engineers can resolve your emergency in less than 24 hours!
We offer special discounts to non-profit organizations, military personnel, IT professionals, governmental institutions, students, educational organizations, hospitals and other medical facilities. Call now for service and be sure to ask for information regarding discounts as we may be able to help you with a special discount!